BENEFITS  |  REVIEWS  |  GUARANTEE  |  PRICING  |  HELP DESK Help Desk Did you know that Forrester research recently reported that 1 out of every 2 customers on the Internet is unhappy with the service they are receiving? Think about your own experience as a customer of these companies. How many times have you requested support, only to wait days for a response? How many times have you submitted a question by email and received not a single reply? Exceptional Service. No Exceptions. Too many companies merely pay lip service to their customers. At Listmedia, we view the service we provide our customers as a competitive advantage. That's why there are more people in our organization dedicated to customer support than any other function. We have received hundreds of unsolicited testimonials to prove it. "We're committed and dedicated to the service we provide our customers." Below you'll find quick solutions to your customer service needs. The following options are available to assist you: Advertiser Frequently Asked Questions (FAQ) Live Support Submit a Support Request Ticket Advertiser Frequently Asked Questions (FAQ) To get answers to your questions, simply select the topic most relevant to your question from the menu below. Each section will provide you with a list of questions to choose from. At the end of each question you'll have the option to get more information or send us a request using the Support Request Form. Top Questions List Builder Pro Myths Refuted New to List Builder Pro   Autoresponder Integration   Billing   General Information   Getting Started   List Placement Listing Guidelines Manage Account   Manage Listings Payment Options Reporting Smart Autoresponder Spam Subscription Information Subscription Protection Other Live Support Use our web-based Live Support to chat in real time with our Customer Support Team. Get instant support now through your Web browser (click here for Live Support now). Submit a Support Request Ticket If you have a question that hasn't been answered in the Frequently Asked Questions pages, then please submit a support ticket using our Help Desk at 000helpdesk.com.